T&Cs Candidate Support Services.

The contractual relationship between the Parties is governed, in this order of decreasing priority: (i) these T&Cs; (ii) the subscription summary; (iii) the Privacy Policy; (iv) the Terms of Use for the free features of the Platform.

The Subscription entails full, complete and unreserved acceptance of the T&Cs by the Candidate. Acceptance is materialized by validation of the payment, preceded by an unchecked checkbox attesting to the reading of the T&Cs.

The applicable version of the T&Cs is the one in force on the Subscription date. ObjectiFrance keeps a timestamped copy of each successive version and of the version accepted by the Candidate for evidentiary purposes (article 1366 of the French Civil Code).

In accordance with article L5321-3 of the French Labour Code, any placement operation carried out free of charge by ObjectiFrance for the benefit of persons seeking employment shall remain free of charge. The following are free, in particular and without limitation: registration, profile creation and modification, visibility to verified employers, algorithmic matching, application to an offer, messaging, consultation of notifications, access to information resources, as well as retention and the right to delete personal data.

The Services consist of individual assistance services performed by an Advisor employed by ObjectiFrance, billed at a flat-rate price known in advance. They are strictly distinct from the free placement activity referred to in article 4.1.

The subscription or non-subscription to a Service has no direct or indirect impact on:

• ·the visibility of the Candidate's profile to verified employers;
• ·the ranking, score or position of the Candidate in the algorithmic matching results;
• ·the way their applications are presented to employers, which is the same whether or not they have subscribed to a Service;
• ·access to any free feature, present or future, of the Platform;
• ·the retention period of their account or the deletion of their data.

The price of the Services is fixed and is neither conditioned upon, nor indexed to, the obtaining of an employment contract, a visa, a residence permit, a work authorization or any other favorable outcome of the Candidate's journey. No placement commission, success fee or share of future salary is or may be collected by ObjectiFrance from the Candidate.

The Advisors in charge of executing the Services are employees of the Company. As such, their remuneration is independent of the outcome of the Candidate's journey. ObjectiFrance refrains from any practice that could be qualified as prohibited paid placement within the meaning of articles L5323-1 et seq. of the French Labour Code.

Service comprising the following services, for six (6) months from payment:

• ·an appointment with an Advisor, with an indicative duration of thirty (30) minutes, organized within twenty-four (24) hours of the start of the service, in Arabic or French as the Candidate chooses, to review their file and advise them on how to strengthen their profile;
• ·the handling of the Candidate's applications by an Advisor, with no cap: for each offer selected with the Candidate, the Advisor undertakes to find a way to reach the employer, including when the employer publishes no application address (company website, form, telephone or any other public channel), and to submit the Candidate's application to the employer, consisting of their resume and a cover letter written by the Advisor; the Advisor follows up with employers who have not answered and informs the Candidate of each answer. If the offer has been withdrawn or the company has ceased trading, the Advisor informs the Candidate and offers another job;
• ·the filing of the first applications within seventy-two (72) hours of the start of the service;
• ·full review of the file compiled by the Candidate (verification of consistency and documentary completeness) and annotated review of the documents provided (passport, criminal record extract, translated diplomas);
• ·preparation of the Candidate's job interviews with an Advisor;
• ·follow-up by messaging in the Candidate's space and a written summary report sent by electronic means.

The Advisor alone determines the means used to perform these services.

Service comprising all of the content described in article 5.1, with the handling of applications extended to twelve (12) months, as well as the following additional services:

• ·support with prefectural procedures upon arrival in France (preparation of appointments, verification of documents);
• ·assistance with opening a bank account at a partner institution;
• ·introduction to initial housing partners (student housing, furnished accommodation, reception centres);
• ·one (1) in-person appointment with an Advisor in France, with an indicative duration of sixty (60) minutes;
• ·Advisor availability via messaging for a period of ninety (90) days from the start of the service.

One-off Service consisting of one (1) videoconference meeting with an Advisor, of an indicative duration of thirty (30) minutes, covering the review of the Candidate's profile, application files and the preparation of their mobility project to France. The appointment is scheduled by mutual agreement; the Candidate may cancel it free of charge up to twenty-four (24) hours before the agreed time, in which case the corresponding credit is restored.

Services performed on a continuing basis consisting of technical and administrative assistance with the preparation and transmission of application files to third-party employers not registered on the Platform, including, depending on the plan: manual research by an Advisor of the employer's public contact channel; submission of the Candidate's application file electronically within an indicative handling time of seventy-two (72) hours (“Assisted”) or forty-eight (48) hours (“Guided”); employer follow-ups at indicative intervals of seven (7) and fourteen (14) days; a weekly electronic report of the work carried out; and, for the “Guided” plan only, one (1) monthly 30-minute videoconference meeting as described in article 5.3, unused credits being carried over up to a maximum of three (3) accumulated credits.

Fair use. Assistance covers a maximum of fifteen (15) files processed per rolling week (“Assisted”) or twenty-five (25) files (“Guided”), any excess being carried over to the following week. This limit applies only to human processing: the number of applications the Candidate may submit on the Platform remains unlimited and free of charge. Overall videoconference capacity is limited to forty (40) slots per calendar month across all candidates; where unavailable, the credit is carried over.

Term, renewal and cancellation. The subscription is entered into for the chosen period (monthly, quarterly or yearly) and renews tacitly for identical periods. The Candidate may terminate it at any time, free of charge and without cause, from their personal space or the billing portal; termination takes effect at the end of the current period, files already taken over being completed (follow-ups included). If a renewal payment fails, the services are maintained for a grace period of seven (7) days before suspension.

Payment by bank or money transfer. The price of prepaid periods (quarterly or yearly) may also be paid by bank transfer or by money transfer with deposit to account (Wafacash, Cash Plus, Western Union or equivalent), indicating the payment reference provided to the Candidate. The contract then takes effect upon confirmation of actual receipt of the funds, notified electronically. This payment method entails no tacit renewal: the period ends at its term, after a prior reminder. Fees charged by the transfer operator remain at the Candidate's expense.

The following are expressly excluded from the scope of the Services, save for a written commitment to the contrary by ObjectiFrance:

• ·the legal representation of the Candidate (reserved for lawyers registered with a bar association);
• ·the establishment, sworn translation or legalization of official documents;
• ·the financial coverage of administrative fees (permits, taxes, consulates, translations);
• ·the provision of accommodation, advance rent or rental guarantee;
• ·any commitment of result regarding the obtaining of a residence permit, a work authorization or employment.

One-off Service consisting of the translation into French of the curriculum vitae provided by the Candidate, whatever its language, and its layout according to the practices of employers in France. The CV is delivered as a PDF and in an editable format, within an indicative period of seventy-two (72) hours from its receipt; one (1) round of corrections is included. This is a non-certified translation (article 5.5).

One-off Service consisting of one (1) simulated interview by video call with an Advisor, with an indicative duration of thirty (30) minutes, on the occupation and, where applicable, the job offer targeted by the Candidate, followed by written feedback sent electronically. The session is scheduled by mutual agreement within an indicative period of five (5) days; the Candidate may move it free of charge up to twenty-four (24) hours before the agreed time.

In-person support Service upon the Candidate's arrival in mainland France, without handling of applications, comprising:

• ·welcoming the Candidate in their city of arrival;
• ·in-person support at the prefecture or OFII appointment;
• ·support with opening a bank account;
• ·housing visits alongside the Candidate;
• ·follow-up by message until the Candidate is settled, within ninety (90) days of arrival.

Dates are agreed by mutual consent; the Advisor's travel costs are included in the price. The Arrival pack differs from Support + France (article 5.2), which provides remote help and a single in-person meeting.

One-off Service consisting of writing, in French, one (1) cover letter suited to the job offer or occupation indicated by the Candidate, based on their CV and the information they provide. The letter is delivered as a PDF and in an editable format, within an indicative period of forty-eight (48) hours from receipt of this information; one (1) round of corrections is included. Sending the application remains the Candidate's own act.

Service combining, for a single price, the Services described in articles 5.6 (CV in French format), 5.9 (cover letter) and 5.7 (interview simulation), under their respective terms. The CV and the letter are delivered within an indicative period of seventy-two (72) hours from receipt of the information; the simulation is scheduled under the terms of article 5.7. The Application pack does not include any handling of applications.

The Candidate declares that they have the legal capacity to contract within the meaning of articles 1145 et seq. of the French Civil Code. The Services are strictly reserved for adults.

Subscription is carried out exclusively online, from the Candidate's dashboard, according to the following steps: (i) selection of the Service; (ii) consultation and acceptance of these T&Cs by means of an unchecked checkbox; (iii) entry of payment information on the secure gateway of the Stripe service provider; (iv) validation of the payment; (v) receipt of the summary and invoice by electronic means.

The contract is formed upon confirmation by ObjectiFrance of the effective collection of the price. This confirmation takes the form of a confirmation email containing the paid invoice, in accordance with article 1127-2 of the French Civil Code.

ObjectiFrance archives the subscription summary, the accepted T&Cs and the invoice for a period of ten (10) years from the contract formation, in accordance with article L213-1 of the French Commercial Code. A copy is accessible to the Candidate upon simple request sent to contact@objectifrance.com.

Prices are displayed all taxes included, in euros. For a Candidate whose identity document has been validated and whose country of residence is Morocco, they are displayed and charged in Moroccan dirhams (MAD); for Algeria and Tunisia, an indicative local-currency equivalent is shown next to the price in euros, which is the only amount charged. The price is payable in a single installment upon Subscription, except for payment in three installments (article 7.6). The applicable VAT is mentioned on the invoice when the Company is subject to it.

Payment is made by bank card or PayPal, via the secure gateway of the payment services provider Stripe Payments Europe Ltd (PCI-DSS Level 1 certified). ObjectiFrance does not at any time retain the complete bank card data of the Candidate. It may also be made by bank transfer or money transfer (Wafacash, CashPlus, Western Union, MoneyGram, Ria…) to the Company's bank account, with the payment reference provided in the candidate space; the Subscription is then formed upon receipt of the funds.

In case of payment rejection by the issuing institution, the Subscription is deemed not formed and no service is performed. ObjectiFrance reserves the right to refuse a new attempt in the event of recurring unpaid amounts.

A nominative invoice is issued and sent to the Candidate by electronic means within twenty-four (24) hours following collection. In accordance with article 289-VI of the French General Tax Code, the electronic invoice has the same evidentiary value as a paper invoice.

The Services are strictly nominative and non-transferable. They cannot be transferred to a third party, free of charge or for consideration, without the express prior written consent of ObjectiFrance.

Support, Support + France and the Arrival pack may be paid by bank card in three (3) monthly installments, with no fees or interest. The first installment is charged upon Subscription and carries any rounding cents; the next two are charged automatically one and two months later, to the same card. The amounts and dates are displayed before payment. The Service is performed from the first installment. If an installment fails, new attempts are made and the Candidate receives a link to pay it; if they fail, performance of the Service is suspended until payment, with no fees or penalty. In the event of withdrawal or use of the guarantee in article 11.4, the remaining installments are cancelled and the sums already paid are refunded.

Unless the Candidate waives their right of withdrawal in accordance with article 10 hereof, the execution of the Service begins upon the expiration of the fourteen (14) day withdrawal period. Failing waiver, ObjectiFrance shall not be held liable for the postponement induced by this legal period.

The handling of applications included in Support (€89) runs for six (6) months from payment, and in Support + France (€490) for twelve (12) months. The other services of these offers are performed over an indicative period of thirty (30) days for the first and ninety (90) days for the second, from the start. The periods of the Services described in articles 5.6 to 5.10 are stated there.

The diligent execution of the Service requires the active cooperation of the Candidate, in particular the complete and faithful transmission of the documents requested by the Advisor, compliance with scheduled appointments, and the communication of an active means of contact. Any delay attributable to the Candidate automatically suspends the execution period.

In accordance with article L221-18 of the French Consumer Code, the Candidate has a period of fourteen (14) calendar days, from the day of the conclusion of the contract, to exercise their right of withdrawal without having to justify their decision and without penalty.

The Candidate may exercise their right of withdrawal: (i) by using the standard form provided in the appendix to article R221-1 of the French Consumer Code; or (ii) by sending ObjectiFrance, by any unambiguous written means, their decision to withdraw (email to contact@objectifrance.com, or message via the dashboard).

In accordance with article L221-21 of the French Consumer Code, the burden of proving the exercise of the right of withdrawal lies with the Candidate. The date of receipt of the request by ObjectiFrance shall prevail.

In accordance with article L221-25 of the French Consumer Code, the Candidate may expressly waive their right of withdrawal so that the service begins immediately, before the expiration of the fourteen (14) day period.

The waiver is exercised from the Candidate's dashboard, by activation of an unchecked checkbox accompanied by the prescribed legal mentions. This waiver is tracked by ObjectiFrance (timestamp, IP address, fingerprint of the accepted wording) for evidentiary purposes.

In the event of waiver and effective start of the service during the withdrawal period, the Candidate retains their right of withdrawal, it being understood that in the event of exercise of this right, the Candidate is required to pay an amount proportional to the service already provided, under the conditions set out in article L221-25 paragraph 2 of the French Consumer Code.

In the event of valid withdrawal, ObjectiFrance refunds the totality of the sums paid, where applicable less the proportional amount referred to in article 10.3, within a maximum period of fourteen (14) days from the date on which it is informed of the withdrawal decision, in accordance with article L221-24 of the French Consumer Code.

The refund is made using the payment method initially used, save for the express agreement of the Candidate for another method. No fee is charged to the Candidate by reason of the refund.

Outside cases of withdrawal, ObjectiFrance may, at its sole discretion and without this constituting an acknowledgment of liability, grant a total or partial refund as a goodwill gesture.

Independently of the right of withdrawal, Support (€89), Support + France (€490) and the Services described in articles 5.6 to 5.10 (CV in French format, interview simulation, Arrival pack, cover letter, Application pack) come with a commercial money-back guarantee of thirty (30) days from payment. A Candidate who is not satisfied requests it, without having to give a reason, by message to their advisor or to the site's contact address. All sums paid are refunded within fourteen (14) days, by the original payment method. This guarantee is in addition to, and does not replace, the Candidate's statutory rights.

ObjectiFrance is bound, in the execution of the Services, by a best-efforts obligation and not by an obligation of result. The Company undertakes to implement the reasonable diligence of an informed professional in the sector, without guaranteeing the achievement of a specific result.

The provision of the Services in no way guarantees:

• ·the obtaining of an employment contract;
• ·the issuance of a visa, residence permit or work authorization by the competent authorities;
• ·the opening of a bank account in France;
• ·the obtaining of housing from a partner;
• ·a guaranteed execution period, save for an explicit written commitment to the contrary.

Decisions to grant or refuse a visa, residence permit, work authorization or any other administrative act fall within the exclusive competence of French, foreign or consular authorities. ObjectiFrance shall not be held liable for these decisions.

Save in cases of gross negligence, willful misconduct or bodily injury, the cumulative liability of ObjectiFrance in respect of a Service is capped at the amount actually paid by the Candidate for that Service. This limitation constitutes, in accordance with article 1170 of the French Civil Code, an essential obligation and not an abusive clause.

ObjectiFrance shall not be held liable for indirect, intangible or consequential damages suffered by the Candidate, in particular losses of professional opportunity, loss of revenue, travel expenses or the consequences of an unfavorable administrative decision.

ObjectiFrance shall not be held liable for damages resulting from: (i) late, incomplete or inaccurate transmission of information by the Candidate; (ii) failure to comply with scheduled appointments; (iii) the use by the Candidate of the advice or documents provided for purposes outside the scope of the Service.

Beyond the withdrawal period, the Candidate may at any time request the cessation of the Service. The refund is made pro rata temporis on the basis of services not yet performed, less the costs already incurred by ObjectiFrance.

ObjectiFrance reserves the right, after a formal notice that has remained unsuccessful for fifteen (15) days, to suspend or terminate the contract in the event of serious breach by the Candidate of their obligations, in particular in the event of documentary fraud, abusive behavior or attempted diversion of Advisors for purposes outside the scope of the Service. No refund is due in this case for the portions of Service already performed.

ObjectiFrance processes the Candidate's personal data in its capacity as data controller, in accordance with Regulation (EU) 2016/679 (« GDPR ») and amended French Law No. 78-17 of 6 January 1978. The processing methods are described in the Privacy Policy.

The data collected for the constitution of the CESEDA file are retained for a period of five (5) years from the Candidate's last activity on the Platform, save for an earlier deletion request or a longer legal retention obligation.

The Candidate has rights of access, rectification, erasure, restriction, objection and portability, as well as the right to define directives concerning the fate of their data after their death. These rights are exercised at the address contact@objectifrance.com. The Candidate may file a complaint with the French Data Protection Authority (CNIL).

Any complaint must be sent in writing to ObjectiFrance at the address contact@objectifrance.com, specifying the reference of the invoice concerned. ObjectiFrance acknowledges receipt within five (5) business days and provides a reasoned response within thirty (30) days.

In accordance with articles L611-1 et seq. of the French Consumer Code, the Candidate may, in the event of a persistent dispute after a prior amicable approach, have free recourse to a consumer mediator. The contact details of the mediator referenced by ObjectiFrance are accessible on request to contact@objectifrance.com.

The Candidate is also informed of the existence of the European Online Dispute Resolution platform, accessible at the address ec.europa.eu/consumers/odr.

If any provision of these terms were deemed null or inapplicable by a competent court, the other provisions shall retain their full effect and the Parties shall endeavor to substitute for the null provision a valid provision pursuing the same economic objective.

The fact that ObjectiFrance does not avail itself, at a given moment, of any provision of these terms shall not constitute a waiver to avail itself thereof at a later date.

These T&Cs, together with the documents to which they refer, express the entirety of the Parties' commitments relating to the Services. They cancel and replace any prior agreement having the same purpose.

These T&Cs are subject to French law, to the exclusion of conflict-of-laws rules, and without prejudice to the mandatory consumer protection provisions in force in the country of habitual residence of the Candidate (Rome I Regulation, art. 6).

Any dispute relating to the formation, execution or interpretation of these terms, failing amicable resolution, shall be submitted to the territorially competent French courts in application of the rules of common law applicable to consumers (articles R631-3 and R631-4 of the French Consumer Code), allowing the Candidate to refer the matter, at their choice, to the court of the place where they resided at the time of the conclusion of the contract or of the occurrence of the harmful event.